Parking is often viewed as an annoyance by hotel owners and managers, but having the best parking access control systems for hotels and resorts is an essential guest service that plays a role in ensuring guest satisfaction and profitability. They say that first impressions last, and so the hotel parking lot or valet service must give a pleasing first impression. It is also the last experience the guest has with the hotel, so that is what stays with them as they leave.
Requirements of Hotel Parking Access
Hotel guests should have access to premium parking spots. Be sure that parking is easy to find. There should be no delays, and entry and exit should be simple. The latest systems are able to scan a car’s VIN number or license plate, immediately entering the data into the hotel’s system, making billing a breeze. These high-tech systems eliminate the risk of data entry errors and reduce the time and labor required with valet services and outdated systems.
Guests who are visiting the hotel for just a meal or perhaps a show should also be given the red-carpet treatment. Overflow parking should still have the same feeling of safety and luxury that the hotel endeavors to portray.
Employee parking should be – above all – safe. With employees leaving at all hours, they need to feel that they have nothing to worry about while walking to their car. They should feel completely confident that no harm will come to their vehicle while it is in the hotel’s staff parking lot either. Workers need to have peace of mind.
Benefits of Parking Access Control for Hotels and Resorts
Today’s technology allows a hotel’s parking access and revenue control system to capture more accurate data. This, in turn, provides continuous audit control so that the hotel gets all of the revenue it should. Additionally, the modern system’s detailed reporting capabilities give management an easy overview to evaluate the parking facility’s performance. Analyses can be made of traffic patterns, customer trends, and transactions so that better management can be implemented at peak times. This ultimately gives you better crowd control, improved safety, and customer satisfaction. Being able to forecast trends also allows for accurate staffing and streamlined expenses.
Modern parking guidance systems are also changing the game. Sensors and cameras monitor parking activity and determine where parking is available. Digital signage notifies customers and directs them to available space – saving time and effort for your customer—no more driving around and losing one’s good mood before arriving.
Automated pay-on-foot stations have replaced cashiers. While it is still important to have an employee on hand to help guests, processing tickets at a pay station before returning to the car reduces traffic congestion at the exit. It also eliminates the cashier’s payroll.
Reduce Labor Costs
Aside from the obvious savings of having technology do the work of several people, today’s state-of-the-art parking equipment systems generate reports which evaluate your employees. Rewarding and disciplining employees can result in labor cost savings of up to 25%.
Revenue will be up thanks to automated fee calculation and cash passing through fewer hands.
From high-definition camera systems to improved lighting and more security features, security will be at its best. Better record-keeping will make research easier while having all the evidence you need to dispute or prove claims.
The Future of Hotel Parking Solutions
With all the new parking technologies that are being introduced to the hospitality industry, hotel parking control systems are becoming less of an annoyance and more of a pleasure. Hotel parking has become more manageable and more profitable while enhancing the hotel guest experience.
If you want your parking and vehicle access control to be touchless, frictionless, and seamless, trust the Smart City technology of LocoMobi World Inc. Contact us to discuss parking access control systems for hotels and resorts.