Curbside pickup software has become a crucial requirement for businesses that want to streamline operations and improve customer satisfaction. Since convenience has become one of the most vital considerations for modern buyers, the easier it is to get something, the better.

Curbside pickup has given these customers a way to do their shopping online and collect these items without even leaving their cars. For businesses that want to adopt this model, however, there is a significant need for logistical support. With all the orders going through the industry, companies must remain on top of their operations to avoid error and confusion.

How Do Curbside Pickups Work?

With curbside pickup, your customer places their order through the online store/portal. They fill in their order details and decide on a payment method. These order details are then sent to your business. The order is prepared for pickup, and you will be notified when the customer arrives.

With smart curbside software, such as Arrival Alarm, the client can add their license plate number to their order details. License plate recognition (LPR) cameras scan the license plates of customers arriving for pick-up. The establishment is immediately notified. LPR Express’s multi-step scanning process makes it possible to achieve extreme accuracy. Multiple license plate scans and specially designed recognition cameras with AI exposure control ensure the highest quality image for license plate recognition.

The customer does not have to call in before they arrive; once you are notified of the arrival, your staff can simply take their order to them (or the customer can come in-store to collect.)

You can create a memorable, satisfying, and profitable customer experience with an efficient curbside pickup program. There are several benefits that curbside pickup apps can offer your establishment, such as: